Privacy Policy

Who we are

Lineclear (“we”, “us”) operates the Lineclear web application at lineclear.app. This policy explains how we handle personal data when you use our service.

Information we collect

• Account data: email address and password (stored as a secure hash).
• Uploaded file data: CSV/Excel files you upload, derived column mappings, schedule reports, and related metadata such as filenames and row counts.
• Usage data: basic operational logs needed to run and secure the service (e.g. request timing, errors).
• Marketing preference: whether you opt in to product updates (optional at signup or in your account).
• Payment status: Stripe customer and subscription identifiers. We do not collect or store payment card numbers.

How we use your information

• Provide the service — parsing uploads, generating reports, saving Pro history and templates.
• Authenticate your account and manage subscriptions.
• Send product emails only if you have opted in.
• Maintain security, prevent abuse, and improve reliability.

How long we store data

• Free tier: uploaded working files and session data are deleted at session end or after inactivity. You can delete session data immediately using the in-app banner.
• Pro: saved report history and mapping templates are retained while your account remains active.
• Account deletion: when you request account deletion your data is retained for 30 days to allow recovery, then permanently deleted. Sign in within that period to cancel the deletion. After permanent deletion, data cannot be recovered except where law requires longer retention.

We do not sell your data

We do not sell your personal information. We do not share your uploaded production data with advertisers or data brokers.

Payment processing

Pro subscriptions are processed by Stripe. Stripe collects and processes payment card details according to its own privacy policy. Lineclear receives billing status and customer identifiers from Stripe but never sees or stores your full card details.

Service providers

We use infrastructure providers (e.g. hosting and database services) to operate Lineclear. They process data on our behalf under contractual safeguards and only as needed to provide the service.

Security

We use industry-standard measures including encrypted connections (HTTPS), hashed passwords, and access controls. No method of transmission or storage is 100% secure.

Your rights (including GDPR)

If you are in the European Economic Area, United Kingdom, or similar jurisdictions, you may have the right to:

• Access the personal data we hold about you.
• Correct inaccurate data.
• Delete your data — contact us or use account deletion options.
• Restrict or object to certain processing.
• Data portability where applicable.
• Withdraw consent for marketing emails at any time via your account settings.

To exercise these rights, email support@lineclear.app. You may also lodge a complaint with your local data protection authority.

Cookies and sessions

We use essential session cookies to keep you signed in and maintain your working upload session. We do not use third-party advertising cookies.

Children

Lineclear is not directed at children under 16, and we do not knowingly collect their data.

Changes

We may update this policy from time to time. Changes will be posted on this page with an updated date.

Governing law

This policy is governed by the laws of the State of Georgia, United States. Any disputes shall be subject to the exclusive jurisdiction of the courts of Georgia.

Privacy questions or deletion requests: support@lineclear.app

Last updated: June 2026